Terms of service

Effective August 6, 2026. These terms cover the Vantura web portal and the Vantura app for Meta Quest, both operated by ES Designs. Using either means you accept them.

What the service is

Vantura hosts 360° video that instructors upload, and delivers it to headsets they or their students have paired. The headset app is free. Instructor accounts that upload and manage content require a subscription, which is billed through the portal rather than through the Meta Horizon Store.

Your content stays yours

Videos you upload remain your property, or your institution's. You grant us only the permission needed to run the service: to store your files, process them for playback, and deliver them to the headsets in the classes you choose. We do not use your footage for anything else, we do not use it to train models, and we do not show it to anyone you have not enrolled.

You are responsible for having the right to upload what you upload. That includes consent from anyone recognisable in clinical, patient, or student-facing footage, and compliance with your institution's policies and any applicable privacy law.

Acceptable use

• Do not upload content that is unlawful, infringing, or recorded without the consent required where it was filmed.
• Do not share account credentials outside your institution, or use one instructor subscription to serve unrelated programs.
• Do not attempt to bypass class access controls, extract other customers' content, or interfere with the service.

Pairing a cart of headsets to a single staff account is expected and allowed. Storage and instructor seats are what the subscription tiers are based on; headset counts are guidance, not an enforced limit.

Subscriptions and billing

Paid plans are billed in advance for the term you select, monthly or yearly, and renew automatically at the same price and interval until you cancel. Card payments are processed by Stripe; we never see or store your card details.

Before a yearly plan renews we send a reminder email to the address on the account, so a renewal never arrives without notice. You can cancel at any time from Plan and usage in the portal, which takes a few clicks and needs no email to us. Cancelling stops the next payment and leaves your plan running to the end of the period you have already paid for; we do not pro-rate a part-used term, and we do not charge a cancellation fee.

If a subscription lapses or is cancelled, uploaded content remains stored and downloadable for 30 days so a term can be finished or an export arranged, after which it may be removed. Videos already downloaded to a headset stay on that headset and keep playing.

We may change plan prices, but not during a term you have already paid for. Account holders get at least 30 days' notice by email before a change applies to a renewal, which is time enough to cancel first. Institutions that need a purchase order or invoice instead of a card can arrange that with us directly.

Availability

The service is provided as is, without warranty. We do not promise uninterrupted availability. Because videos are downloaded to each headset and played locally, classroom playback continues even when the portal or the network is unavailable, which is the point of the design, but we do not guarantee any particular outcome for your class.

To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us for it in the twelve months before the claim.

Ending the agreement

You may cancel a paid plan yourself at any time from Plan and usage, and you may stop using the service and request deletion at any time; see the privacy policy for how. We may suspend or end an account that breaches these terms, and will tell you why.

Changes

We may update these terms. Material changes will be announced to account holders by email before they take effect, and the effective date above will change.

Contact

ES Designs — bwinchell@esdesigns.org